In our role as professional body we offer a variety of channels which allows organizations to promote best practice and exchange information. These channels develop educational partnerships between our members and providers of contact centre services and increase our understanding of the products and services which are available.

Professional Affiliate Directory (Comming Soon)

We recently launched a new opportunity specifically for call center providers. This package compliments our existing initiatives and offers your organization the opportunity to participate further via our event program,

Working together with suppliers allows us to keep the industry as up to date as possible. Supplier expertise is essential and allows members to become fully informed about changes within the industry. It is therefore essential that suppliers work with us to deliver this knowledge base. 

Click Here for some of the benefits of a Professional Affiliate member