The Dominican Republic Call Center Association has been initiated to inform companies in the Dominican Republic and the United States of the great opportunity that exists in the call center industry in the Dominican Republic. Most importantly, DRCCA serves as a guide to those businesses who are interested in moving their business to the Caribbean.

DRCCA will be able to attract US companies through their marketing, show them the benefits of relocating their customer service and call center operation to the Dominica Republic and finally assist them in setting up their call center operation. US companies often find it difficult to move their operation overseas as there are many unknown obstacles to navigate, such as laws, government policies, local banking, where to buy equipment services and more.

With a dedicated and high-quality oriented team, DRCCA has achieved impressing partnerships and collaborations in a very short period of time.