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Offshore Outsourcing Services
Call Center Outsourcing Solutions
CALL CENTER OUTSOURCING SOLUTIONS
 
NEARSHORE OUTSOURCING SERVICES

Professional Call Solutions... where great people and innovative technology combine to bring you the best in call center services. Inbound call and outbound call center services, along with help desk and collection services.

How can we help you? It's not just a question; it is our philosophy and the cornerstone of everything we do. Since we started our vision has been to continually find new and better ways to help our clients "make profitable connections with their customers.”

You will find our staff responsive, reliable and innovative. Our turnover is low and our morale is high; a difference that you and your customers will appreciate.

 
More information about the company
 
CHOOSING AN OUTSOURCING PARTNER

A call center that executes, adds value and makes the customer feel comfortable. This is only achieved when the agent is fluent in the language (English & Spanish) and does not have distracting cultural issues that slow customer satisfaction.

Affordable Quality
If the experience is not consistently above expectations, what’s the sense? A call center needs a training culture, constantly striving for excellence. If a poor experience costs a customer, that solution is anything but cheap.

Reliability
Technology that ensures the customer will have their needs attended, while keeping your in- formation secure. A location where service interruptions are unlikely due to natural or human factors, with an organization that has contingency plans to nearly eliminate the consequences.


 
Call Center Outsourcing
CALL CENTER SOLUTIONS
We offer a full compliment of call center services to meet our clients’ needs. Our services include:
Inbound and Outbound Solutions
Sales
Customer service
Technical and IT support
Market research
Collections
Blended environments
Featuring:
Standard and customized ACD reports
Customized IVR capabilities
Remote Live monitoring capabilities
100% of calls are recorded
Multilingual support (12 languages)
ADVANTAGES
Nearshore
People & Processes
Low Turnover
Bilingual
Technology
Call Center Services in the Dominican Republic
Call Center Solutions – Nearshore | Bilingual | Inbound | Outbound | Affordable
 
Sample Customer List
 
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